I am currently working in BPO doing back
-Order Fulfillment
-Quality Control
-Insurance verification and Authorization
I have an extensive knowledge and experience in the field of Customer Service. This includes the following tasks that I have handled:
-Live Chat Support
-Escalation
-Technical Support
-Customer Care
-Booking
-Outbound Sales
I have also handled business to business account, Accounts Receivable and Payable campaign.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.