Angela

Customer specialist support/Chat support

With Timeproof

mark as hired

Overview

Looking for full-time work (6 hours/day)

at $5.30/hour ($763.63/month)

Bachelors degree

Last Active

June 27th, 2026 (yesterday)

Member Since

March 21st, 2022

Profile Description

My name is Angela Sesgundo Papa, and I am from the Philippines. I have almost 4 years of experience in customer service, sales, telemarketing, appointment setting, lead generation, and administrative support.

My background includes working with Bell Canada, where I handled customer service, troubleshooting, internet and mobility support, TV services, and sales. I also have experience in B2B and B2C campaigns involving cold calling, appointment setting, lead generation, data collection, and client outreach.

In addition, I have provided administrative support for Airbnb and ---------- properties, managing guest communications, bookings, scheduling, inbox management, and customer inquiries. I have also worked on campaigns related to solar services, software cleaning services, web design, SEO outreach, roofing services, and yearbook photography scheduling.

Most recently, I worked as a Telehealth Admin and Customer Support Specialist under VOXCS for IVY RX, where I managed patient inquiries through chat and email, coordinated appointments, handled escalations, maintained accurate records, and provided professional and compassionate customer support. This role strengthened my administrative, communication, and problem-solving skills while working in a fast-paced remote environment.I am proficient in using tools such as Google Workspace, Google Sheets, Slack, Zoom, Intercom, Bask, Microsoft Office, and various CRM platforms. I am highly organized, detail-oriented, reliable, and committed to delivering quality work.

I am excited about the opportunity to contribute my skills and experience to your team. I would appreciate the opportunity to discuss how I can support your business.

Thank you for your time and consideration. I look forward to hearing from you.

Best regards,

Angela Sesgundo Papa