Monica

Virtual Assistant | Team Manager | CSR

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.09/hour ($720.02/month)

Bachelors degree

Last Active

April 25th, 2024 (10 days ago)

Member Since

March 21st, 2022

Profile Description

My mission is to deliver excellent service to support my client's success. I provide effective administrative assistance to businesses and individuals via phone, email, chat or other means. I adapt to client's needs and make sure that all tasks are delivered in a timely manner with 100?curacy. I have a great passion for working as a virtual assistant and I always remain alert to learn all the newest and updated materials. I give my best to improve my skill to deal with any kind of customer as an experienced customer service representative and with my reliable management capability as a certified team manager. I can assure that my client and his/her need are taken care of. Some of the tasks from my previous clients were customer support, researching, appointment setting, search query evaluation, quality assurance assessment and overall operations management.

Top Skills

Customer Support

Customer Support » Phone Support

Office and Administration » Transcription

Other Skills

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Marketing » Content Creation » Proofreading

E-Commerce » Inventory Management » Quality Control

Human Resources

Real Estate » Appointment Setting

Customer Support » Email Support

Customer Support » Technical Support

Office and Administration » Travel Planning

Office and Administration » Personal Assistant

Basic Information

Age
27
Gender
Female
Website
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Address
Parañaque, Manila
Tests Taken
IQ
Score:  116
DISC
Dominance: 33%
Influence: 23%
Steadiness: 33%
Compliance: 11%
English
C2(Advanced/Mastery)
Uploaded ID
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