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-manages customers queries with the product, processes and track orders, manages excel.
My call center Experience jobs:
-Inbound
-Customer Service
-Technical Assistant
Customer service experience:
-answering customers questions with their bank statements specifically credit card statements.
-submitting a dispute for the customer in regards with unauthorize, unrecognize, incorrect or fraud charges.
-assisting customers in making payments.
-explaining some banking process like CLI, payment allocation and the like.
-assisting customers with technical concern in their cable, internet and phone services.
-providing options for customer with their phone services like upgrading and other services which fits customers need.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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