Overview

Looking for full-time work (8 hours/day)

at $4.46/hour ($864.00/month)

Bachelors degree

Last Active

July 1st, 2026 (yesterday)

Member Since

March 19th, 2022

Profile Description

Over the years, I have cultivated a strong foundation in customer service, property management, and virtual administrative support through a variety of roles that highlight my adaptability and dedication to operational excellence.Most recently, I served as an Emergency Maintenance Coordinator at Krishna Realty from June 2023 to July 2025. In this role, I was responsible for managing incoming service requests through Appfolio, a property management software, ensuring each request was tracked from initiation to completion. My duties required a high level of organization and communication, as I coordinated with vendors, tea ---------- mbers, and property owners to facilitate prompt and effective repairs across residential properties. Handling emergency maintenance requests efficiently and in a timely manner was a key part of my role, requiring quick decision-making and excellent problem-solving skills.Prior to this, I worked as a Customer Service Representative at Augusta Lawn Care Services from December 2022 to June 2023. I provided multi-channel support by answering phone calls, responding to email tickets, engaging in live chat, and managing SMS communication. A unique aspect of this position was acting as a liaison between landscapers and clients, ensuring that feedback, concerns, and messages were clearly communicated and resolved. This role sharpened my communication skills and strengthened my ability to handle high volumes of customer inquiries with professionalism and ---------- om October 2021 to November 2022, I was employed as a Customer Service Representative at Rentsfnow, where I provided support via phone, SMS, and email. In addition to handling client communications, I also connected potential leads to realtors and managed property listings by uploading photos and content to platforms like Craigslist. This position gave me valuable experience in real estate support and marketing.During my time with the Prosperity Group as a General Virtual Assistant from August 2021 to July 2022, I supported realtors and office staff with a wide range of administrative tasks. These included lead generation, handling emails, booking appointments, preparing meeting minutes, and managing client engagement activities such as sending gifts. This experience significantly enhanced my organizational and multitasking abilities.Earlier in my career, I worked at Concentrix as a Subject Matter Expert from 2020 to 2021. In this capacity, I guided new hires through processes such as order entry, escalation handling, and general customer service. I provided on-call support, answered their questions in real time, and often stepped in as acting supervisor when none was available. This role required strong leadership, mentorship, and in-depth knowledge of customer service protocols.Across all these roles, I have consistently demonstrated a strong work ethic, effective communication skills, and the ability to work both independently and as part of a team. My background reflects a commitment to providing excellent service and operational support in dynamic and fast-paced environments.