I have 3 years and 6months of experience in BPO handling different positions such as Customer Service Representative, Customer Associate, Sales Agent, I also help professional service businesses connect with prospects and decision-makers through effective appointment setting strategies.
I manage to answer phone calls,
These are the lists of my experiences that I had from previous job
?Sales Associate US based account (MCA UK)
?appointment settler (Big Think Capital)
?Technical support (At & T)
?mail and chat support account
?Inbound campaign
?US healthcare account(Medicare).
Skills
?Checking CRM tasks
?Sending out
?Managing statistics
?Conducting calls
?I have relevant cold calling experience
?Proficient in excel and google sheets
?Excellent phone presence
?Can make 300+ calls per day
?Engage in call and create casual conversation
?Listens and builds rapport
?Reminds and follows-up
?Pitches perfectly
?Can set 2+ appointments on average per day
?Can deal with rejections, overcome objections, and successfully set quality appointments
Industries:
? BPO / Telecommunication
? Healthcare / Hospital
? Life Insurance / Small business
? E-Commerce / Drop shipping / Retail
? Transportation & Logistics
? Computer & Technology
I know how to handle different kinds of attitudes of customers professionally. My skills and knowledge will be helpful to do the task correctly and on time. You can expect more fro
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Your ROCKSTAR
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