Customer Service VA Open to Remote Opportunities

Overview

Looking for full-time work (8 hours/day)

at $6.92/hour ($1,333.34/month)

High school diploma

Last Active

July 3rd, 2026 (5 days ago)

Member Since

March 18th, 2022

Profile Description

Results-driven Customer Service and Sales Support professional with over 10 years of experience in customer service, account management, order processing, sales, and client support. Proven ability to handle high-volume customer inquiries, escalations, renewals, account updates, and order management while consistently meeting performance metrics and customer satisfaction goals.

Experienced in providing support through phone, email, and ticketing systems, resolving customer issues, coordinating with cross-functional teams, and maintaining accurate customer and order records. Proficient in Freshdesk, Google Workspace (Gmail, Google Calendar, Google Drive, Google Docs, Google Sheets), Microsoft Office Suite (Excel, Outlook, Word), Microsoft Teams, Slack, FASTplatform, UPS and FedEx shipping platforms, and iCloud systems.

Skilled in consultative selling, customer retention, upselling, objection handling, and relationship management. Adept at identifying customer needs, recommending appropriate solutions, and driving customer satisfaction, retention, and revenue growth.

Recognized for strong communication, problem-solving, attention to detail, adaptability, and the ability to manage multiple priorities in fast-paced environments. Committed to delivering exceptional customer experiences while supporting operational efficiency and achieving business objectives.