Gerard

Customer Service/Team Leader/Assistant Manager

60 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.62/hour ($1,280.00/month)

Bachelors degree

Last Active

July 7th, 2026 (12 days ago)

Member Since

March 17th, 2022

Profile Description

Actively enforces the operation's goals, policies and procedures.
Implements standards in the company's training and development.
Provides leadership while coaching CSR's to continuously improve the
customer service skills
Works in conjunction with administration.
Effectively Conducts Call Monitoring Sessions
Conducts Team Process and Improvements
Preparing and administering One-on-One's/Performance ---------- municates Teams Best Practices
Responsible for the development of support staff
Oversees staff schedules to maximize responsiveness to inbound callers, while ensuring required call activities are maintained the most cost effective manner possible.
Works on other projects as requested

Basic Information

Age
47
Gender
Male
Website
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Address
Tests Taken
None
Government ID
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