ECommerce Virtual Assistant with Customer Support Experience

As an eCommerce virtual assistant, I provided admin support, customer support, and CRM system data entry, ensuring positive customer reviews and efficient order fulfillment. I managed product listings, coordinated responses to all company inquiries, and supported social media marketing efforts to drive sales. Additionally, I maintained CRM data integrity, monitored B2B channels, and assisted in optimizing the eCommerce platform, contributing to the overall success of the business.

As a Lead Generation Specialists, I generate qualify leads with required criteria, building and nurturing relationship, I utilize web scraping tools to gather relevant data from online sources, update and verify existing data for accuracy and relevance, report on lead scraping progress and share findings with the team and collaborate with team members to understand data needs and provide support.

I have experience providing admin support, customer service, and CRM system data entry while managing company inquiries and supporting social media marketing efforts. I handle day-to-day administrative tasks, including organizing files, managing online accounts, and overseeing email communications by prioritizing messages and responding on behalf of team members when needed.

As a Data Manager, I oversee and manage accurate data entry processes to ensure data integrity and quality. I organize, review, and maintain large volumes of data across multiple platforms. I collaborate with clients to understand project requirements and deliver results within deadlines. I Identify and resolve discrepancies or errors in data to maintain accuracy. And I develop and implement efficient data entry workflows and best practices.