I have 17 years of work experience ranging in Customer Service, Auditing and Technical Quality Control. An Industrial Engineer graduate with an experience in furniture manufacturing as a Buyer's Representative ensuring that only the best and quality items are shipped based on the agreed sample in in terms of color and finish type. I also have experience in Call Center Industry as a Customer Support Representative and helped clients with billing and product inquiry. I also have experience with ISO 9001 process audit ensuring our company strictly follows the standard. Currently an Implementation Coordinator. I oversee the project from the beginning, during its duration and after its completion.
To summarize, I have the eye for details and how to improve the process with the available resources and what we can acquire to work effectively and efficiently. I am also highly trainable and can work in a group or by myself with minimum supervision.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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