Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $6.49/hour ($1,254.40/month)

High school diploma

Last Active

July 3rd, 2026 (12 days ago)

Member Since

March 13th, 2022

Profile Description

I am a highly experienced General Virtual Assistant and Customer Service Specialist with a strong background in customer support, technical support, and administrative assistance across multiple industries including telecom, travel, finance, e-commerce, and AI data projects.

I have over 4 years of experience handling chat, email, inbound/outbound calls, and social media support, helping customers with account issues, billing concerns, bookings, refunds, troubleshooting, and general inquiries. I am also experienced in appointment setting, dispatch coordination, data entry, and CRM management.

I have worked with tools such as Zendesk, Salesforce, ServiceTitan, GoHighLevel, Slack, Canva, Google Workspace, and spreadsheets. I am adaptable and quick to learn new systems, and I perform well in fast-paced, remote environments.

My strengths include strong communication, attention to detail, problem-solving, and the ability to stay calm and professional under pressure. I take ownership of tasks and always aim to provide efficient, high-quality support that improves both customer experience and business operations.

I am reliable, organized, and committed to delivering excellent results as part of a remote team.