Healthcare Customer Service Representative (CSR III) | Member Services Specialis

Overview

Looking for full-time work (8 hours/day)

at $4.14/hour ($800.00/month)

Associate Degree

Last Active

July 1st, 2026 (16 days ago)

Member Since

March 13th, 2022

Profile Description

I am a Healthcare Customer Service Representative (CSR III) with experience in handling member services for commercial healthcare plans. I specialize in providing accurate, efficient, and compassionate support to members regarding benefits, eligibility, claims, and account inquiries.

I also have experience in outbound cold calling for Medicare insurance, where I handled prospect engagement, basic screening, and appointment setting.

With a strong background in BPO healthcare operations, I am skilled in managing high-volume interactions while maintaining quality service and compliance standards. I am reliable, detail-oriented, and committed to delivering excellent customer experience in a remote work setup.

Healthcare / Insurance Skills:

Healthcare Customer Service (CSR III Level)
Commercial Insurance Member Services
Benefits & Eligibility Verification
Claims Inquiry Support
Medicare Insurance Cold Calling
Healthcare Compliance Awareness (HIPAA-related environment if applicable)

Customer Support Skills:

Voice Customer Support<8efe80624d780eba0c6493ec45140364>Email & Chat Support
Ticket Handling / CRM Systems
Complaint Resolution
Escalation Management

Admin / VA Transferable Skills:

Data Entry & Documentation
Appointment Setting
Lead Qualification
Google Workspace (Docs, Sheets, Gmail)