Social Media Manager|Social Media Marketer|Virtual Assistant

Overview

Looking for part-time work (4 hours/day)

at $7.00/hour ($616.00/month)

Associates degree

Last Active

April 24th, 2024 (3 days ago)

Member Since

March 11th, 2022

Profile Description

• Social Media Management
• Social Media Marketing
• Social Media Community Management
• Social Media Content Creation & Curation
• Social Media Outreach• Social Media Engagement
• Setting up Facebook, Pixel & Google Analytics
• Setting & Managing Advertisements (Facebook & Instagram
• Brand Recognition & Awareness
• Influencer Marketing
• Customer Support
• Email & chat
communication 
• Online research 
• Leads sourcing 
• Skip tracing 
• Seller lead management 
• Cold calling & appointment
setting 
• Property market analysis 
• Social media administration 
• Basic property
management
administration 
• Inbound call handling
Time management 
• Calendar management
Email management

SMM | VIRTUAL ASSISTANT 
•  Manages client's IG&FB business page 
• Content creation & website management 
• Perform social media engagement 
• Perform graphic design using canva 
• Social media reporting 
• Address general inquiries and coordinate transactions
via email & chat 

LAND FLIPPING COORDINATOR 
• Input lead’s data to REI Conversion (CRM Form) 
• Complete property research and comparative analysis 
• Called leads and followed a script-driven call flow 
• Performed skip tracing 
• Email Management

Real Estate Cold Caller & Appointment Setter
• Follow a script-driven call flow and handle questions and objections
• Gauge seller motivation
• Input data into a Podio (CRM) form
Real Estate Admin Assistant
• Source leads and performs skip tracing
• Complete property research and comparative market analysis (comparable)
• Create basic spreadsheets using Google Sheets
Basic Social Media Admin
• Set up accounts for Facebook, Twitter, Instagram, and LinkedIn
• Create and post content with and without Hootsuite
• Perform basic graphic design using Canva
Property Management Customer Service
• Manage basic maintenance work orders
•Address general inquiries and coordinate transactions via phone and email

Quality Assurance Analyst
• Ensured standard operating policies and procedures are strictly followed
• Supported the company in maintaining a work environment focused on quality
• Ensured deliverables and attainments are met on a daily, weekly, and monthly basis
Addressed agents’ strengths and opportunities

Subject Matter Expert (SME)
• Assisted and answered questions of new hire associate on the process, quality, and policies
• Took escalation calls

Customer Service Representative (CSR)
• Assisted customers by listening closely, finding solutions to problems, and making recommendations based on extensive product knowledge
• Adhered to company policies and scripts to consistently achieve call time and quality standards
• Delivered exceptional customer services to every customer by leveraging extensive knowledge of products and services and creating a welcoming positive experience
• Met or exceeded the key performance index (KPI) of the account