Georgee

Customer Support Specialist | Helping Businesses Deliver Excellent Customer Expe

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.79/hour ($1,120.00/month)

Bachelor's degree

Last Active

July 7th, 2026 (2 days ago)

Member Since

March 10th, 2022

Profile Description

Are customer inquiries piling up? Are slow response times, order issues, and repetitive customer questions taking your focus away from growing your business?

That’s where I can help.

I’m a Customer Support Specialist with over 6 years of experience helping businesses provide fast, professional, and friendly support through email and live chat. I help eCommerce brands keep customers informed, resolve issues efficiently, and create positive experiences that build trust and encourage repeat business.

Here’s how I can support your business:
-Email and Live Chat support
-Order Tracking & Order Update
-Returns, Refunds & Exchange Assistance
-Customer Inquiries & Issue Resolution
-CRM Management & Documentation
-Help Desk Ticket Management
-Administrative Support & Data Entry
-Calendar & Email Management
-Quality Assurance & Process Improvement

My background goes beyond customer support. As a Senior Operations Associate (SME) and Quality Analyst, I was responsible for maintaining service quality, improving workflows, ensuring accurate documentation, and supporting teams in delivering consistent customer experiences. This means I don’t just answer customer inquiries—I look for ways to make your support process smoother and more efficient.

I’m experienced using tools such as Google Workspace, Microsoft Office, CRM platforms, Slack, Microsoft Teams, ---------- , Zoom, Canva, CapCut, ChatGPT, and Gemini. I learn new systems quickly and adapt easily to your existing processes.

When you work with me, you can expect someone who is:
* Responsive and professional with every customer interaction
* Organized and detail-oriented
* Comfortable working independently with minimal supervision
* Reliable and committed to meeting deadlines
* Focused on representing your brand with care and professionalism

If you’re looking for a dependable customer support specialist who will treat your customers like they’re my own and help your business deliver an outstanding customer experience, I’d love to be part of your team.

Send me a message, and let’s discuss how I can support your business. Wink*

Top Skills

Experience: Less than 6 months

Provided real-time chat support for airline customers, resolving inquiries, bookings, ticket changes, cancellations, and customer concerns efficiently.

Experience: 5 - 10 years

Over 6 years of experience providing customer support through chat and email. Skilled in resolving customer concerns, maintaining high customer satisfaction, and delivering professional service in fast-paced environments.

Experience: Less than 6 months

Other Skills

Experience: Less than 6 months

Experienced managing professional email communication, organizing inboxes, responding to customer inquiries, following up with clients, and maintaining timely communication while ensuring accuracy and professionalism.

Experience: Less than 6 months

Experienced in calendar management, scheduling, documentation, data entry, CRM updates, file organization, and providing day-to-day administrative support to keep business operations running smoothly.

Basic Information

Age
28
Gender
Female
Website
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Address
Taytay, Rizal
Tests Taken
IQ
Score:  110
Government ID
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“My Filipino specialist who is absolutely amazing..go get your OFS today!”

Eden Einav

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