Back Office | Email Support | Customer Support

Overview

Looking for part-time work (6 hours/day)

at $4.83/hour ($696.00/month)

High school diploma

Last Active

June 28th, 2026 (today)

Member Since

March 9th, 2022

Profile Description

Customer Support Representative

1 year of experience in travel accounts | 4 years in e-commerce back office. A reliable and results-driven customer support professional with a proven track record in providing exceptional service. With 1 year of experience in travel account management and 4 years in back-office operations for e-commerce, I excel in problem-solving, offering empathetic email support, and ensuring customer satisfaction. Highly skilled in managing back-office tasks with precision and attention to detail.

Extremely Knowledgeable when it comes to
Zendesk
Shopify
Microsoft Excel
Google Sheets
Ofbiz
Zoho
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Career Highlights:
Managed and responded to multiple emails daily.
Resolved 10 support tickets per hour.
Processed bus ticket bookings efficiently.
Handled back-office operations.
Managed returns, replacement in Shopify.

Soft Skills:
Problem solver
Empathetic
Detail oriented
Adaptable