Jan

Customer service Representative

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $3.32/hour ($640.00/month)

Associates degree

Last Active

July 9th, 2026 (2 days ago)

Member Since

March 9th, 2022

Profile Description

I worked as a Customer Manager at Quokka Prints, a US-based custom apparel company specializing in fraternity and sorority merchandise. In this role, I managed end-to-end communication with clients, ensuring a smooth and efficient experience from initial inquiry to final order approval.

I collaborated closely with design and production teams to coordinate revisions, confirm details, and meet deadlines across multiple active orders. My responsibilities included following up on approvals, organizing order details, and ensuring accuracy before production to prevent delays or errors.

With a strong focus on customer satisfaction, I provided timely updates, handled revisions efficiently, and maintained clear, professional communication through email and messaging platforms. My experience allowed me to develop strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced, remote work environment.