Current Employment Status:
Hired Full Time on Apr 22, 2024

Jedd

VA, Customer Sup, Healthcare, Real Estate, Telemarketing

55 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

April 22nd, 2024 (2 days ago)

Member Since

March 8th, 2022

Profile Description

Communication Skills: Clear and effective communication is crucial. This includes both verbal and written communication.
Empathy: Understanding and empathizing with customers' concerns, even in challenging situations, is important for building positive relationships.
Patience: Dealing with frustrated or upset customers requires patience to address their concerns calmly and effectively.
Problem-solving: Being able to analyze issues and provide solutions is a fundamental skill for resolving customer problems.
Product Knowledge: A good understanding of the products or services offered is essential to provide accurate information and assistance.
Time Management: Managing time effectively ensures that customer inquiries and issues are addressed promptly.
Adaptability: The ability to adapt to different customer personalities, situations, and challenges is crucial in a dynamic customer service environment.
Positive Attitude: Maintaining a positive attitude, even in difficult situations, can help defuse tension and contribute to a positive customer experience.
Conflict Resolution: Addressing and resolving conflicts with customers in a professional and satisfactory manner is an important skill.
Multitasking: Handling multiple tasks simultaneously, such as managing multiple customer inquiries, is often necessary in a customer service role.
Attention to Detail: Being meticulous in recording and understanding customer information helps in providing accurate and personalized service.
Active Listening: Listening carefully to customers allows representatives to fully understand their concerns and provide appropriate solutions.
Cultural Sensitivity: In a globalized world, being sensitive to different cultures and backgrounds is important for effective communication.
Technical Proficiency: Depending on the industry, customer service representatives may need to navigate various software tools and systems.
Sales Skills: In roles where upselling and cold calling i part of the job, having sales skills can be beneficial.

Top Skills

Real Estate » Appointment Setting

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Other Skills

Marketing » Telemarketing

Design » Web Design & Page Layout

Customer Support

Customer Support » Phone Support

Customer Support » Email Support

Customer Support » Technical Support

Customer Support » Sales Support

Basic Information

Age
28
Gender
Male
Website
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Address
Sara, Iloilo
Tests Taken
IQ
Score:  114
DISC
Dominance: 40%
Influence: 40%
Steadiness: 15%
Compliance: 5%
English
C2(Advanced/Mastery)
Uploaded ID
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