Vennice

Customer Support Virtual Assistant

85 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $3.76/hour ($727.26/month)

Bachelors degree

Last Active

July 6th, 2026 (9 days ago)

Member Since

March 7th, 2022

Profile Description

I am an experienced Customer Service Representative and Virtual Assistant with a proven background in handling client communications, resolving inquiries, and providing administrative support. Skilled in managing support tickets via Zendesk, reviewing and approving job postings, and assisting users with account and profile updates. I have also conducted website testing to identify bugs and streamline user experience.
With strong attention to detail and excellent communication skills, I am confident in managing day-to-day tasks efficiently, from data entry and email management to customer support and content review. I am adaptable, proactive, and eager to contribute to a team while consistently delivering high-quality results.
Core Skills: Customer Service | Virtual Assistance | Data Entry | Zendesk | Admin Support | Website Testing | Profile Review & Verification | Social Media Support

Top Skills

Experience: 2 - 5 years

Experienced in moderating TikTok content to ensure compliance with platform guidelines, as well as reviewing and approving/rejecting job posts and models to match their niche. Skilled at identifying violations, maintaining quality standards, and ensuring a safe, professional user experience.

Other Skills

Experience: 1 - 2 years

1+ years handling inquiries, support tickets, and client concerns.

Experience: 2 - 5 years

Strong written and verbal communication with clients and teams.

Experience: 2 - 5 years

Capable of handling multiple tasks and deadlines effectively.

Experience: 1 - 2 years

Experienced in admin tasks, scheduling, and task coordination.

Experience: 1 - 2 years

Accurate and efficient in inputting, organizing, and maintaining records.

Experience: 1 - 2 years

Experienced in handling client emails and ensuring timely responses.

Experience: 2 - 5 years

Ensuring accuracy in verifications, data entry, and content checks.

Skilled in document management, account updates, and approvals.

Experience: 1 - 2 years

Conducting bug testing, reporting issues, and ensuring smooth UX.

Checking and validating user information for compliance.

Experience: 1 - 2 years

Resolving customer issues with efficiency and professionalism.

Experience: 1 - 2 years

Working with cross-functional teams to support company goals.

Basic Information

Age
28
Gender
Female
Website
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Address
Lucena, Quezon
Tests Taken
IQ
Score:  114
DISC
Dominance: 29%
Influence: 25%
Steadiness: 38%
Compliance: 9%
English
C2(Advanced/Mastery)
Government ID
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