• Outbound calling to a list of clients to discuss usage of products and services with the goal of increasing the customers comfort level with the product, and increase product use• Utilize a Consultative Selling Approach in order to position Moneris as a competitive advantage to prospective customers.• Resolving customer concerns, inquiries, and queries according to defined guidelines, processes and metrics set for performance • Demonstrate ongoing efforts to achieve or exceed performance expectations by meeting daily, weekly and/or monthly performance targets. • Ensure all leads are actioned with the company’s defined guidelines. • Deliver daily, and weekly reporting as required • Take full accountability for any follow up action that is appropriate on behalf of the customer.• Stay current with the industry trending and market conditions to position Moneris as a value added provider
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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