Highly motivated Information Technology graduate with a
3-year diploma and 3 years of experience in the BPO industry, specializing in technical
support, customer service, sales, retention, and escalation management. Skilled
in handling managerial callbacks, providing tailored solutions, and ensuring
exceptional customer satisfaction.Proficient in business formation, compliance with state
requirements, EIN obtainment, and sales of services and legal documents.
Experienced in troubleshooting technical issues related to routers, modems, and
internet connectivity.
Knowledgeable in eCommerce operations, graphic design using
Canva, and delivering seamless customer experiences. Recognized for being passionate,
a quick learner, and an efficient multitasker in high-pressure environments.
Dedicated to driving results and contributing to team and organizational
success.
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 6 months - 1 year
Experience: 6 months - 1 year
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