General Virtual and Personal Assistant | CSR | Accounting & Marketing Assistant | Data Entry | Product Research Manager
Hi! I’m Shandy.I am a proactive and reliable Virtual Assistant with experience in customer support, admin tasks, basic accounting, and marketing assistance. I have a strong academic background in accounting, including knowledge of accounts receivable/payable, invoicing, payroll, and preparing financial reports like Profit & Loss Statements and Balance Sheets.
As a former Marketing Assistant, I helped create promotional content, managed simple campaigns, and supported brand visibility using tools like Canva and CapCut for visuals, as well as Google Sheets, Microsoft 365, Miro, Shopify, Monta, Ecomflow, Shipment Trackers, and many more, for tracking performance and administrative tasks.
I also handled administrative duties such as call handling, preparing sales reports, quotations, and contracts, and visiting corporate clients to maintain strong business relationships.
Organized, flexible, and client-focused, I’m passionate about helping business owners save time, stay organized, and grow their brand. I'm available for both short- and long-term projects. Let’s chat and see how I can support your business!
Experience: 2 - 5 years
Experienced in client relations and admin support, I visited corporate clients to present service updates, address concerns, and maintain strong business relationships. I also handled administrative tasks such as answering calls, preparing monthly sales reports, quotations, and contracts. With a sales-focused mindset and attention to detail, I help businesses grow and stay organized.
Experience: 6 months - 1 year
With experience in providing email-based customer support and proficiency in using Gorgias and other tools, I specialize in delivering efficient and personalized solutions that improve customer satisfaction. In my previous role, I streamlined workflows, resolved inquiries promptly, and ensured clear, empathetic communication. By leveraging tools like Gorgias, I was able to reduce response times and help create a more seamless customer experience.
Experience: Less than 6 months
I’m a reliable Virtual Assistant with over 2.5 years of experience in customer support, data entry, and admin tasks. I specialize in using tools like Microsoft Excel, Google Sheets, Gorgias, and Canva to deliver accurate, high-quality results. My top priority is client satisfaction, and I’m available for both short- and long-term projects.
Experience: 6 months - 1 year
Conduct product research using PPSPY, AdPy, Google, and social media to identify trends and top-performing products, etc. Prepare reports and recommendations to support marketing and sales strategies. Monitor emerging trends and competitor activity to maintain a competitive edge.
Experience: 6 months - 1 year
As a freelance insurance agent, I specialize in lead generation and cold calling, effectively connecting with potential clients and offering tailored financial solutions.
Experience: Less than 6 months
I have a solid foundation in accounting principles through my academic background, including knowledge of accounts receivable/payable, payroll, invoicing, and financial statements. I'm eager to apply what I’ve learned to help businesses stay organized and make informed decisions. I'm a fast learner, detail-oriented, and ready to support your bookkeeping and admin needs.
Experience: 1 - 2 years
Custom invitations, posters, and promotional materials Video Reels Tools: Canva, CapCut, Filmora, PicsArt, Lightroom Designs for both print and digital use
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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