Results-driven Customer Service Representative with 3+ years of experience in chat support, billing, and retention under a telecom account. Proven track record of achieving 95% Customer Satisfaction (CSAT) and consistently meeting or exceeding sales and retention targets. Recognized as a top-performing agent with strong communication, problem-solving, and multitasking skills. Experienced in handling high-volume customer interactions in fast-paced environments and adaptable to remote/work-from-home setups.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.