Aireen

Customer Support | Virtual Assistant

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

April 27th, 2024 (6 days ago)

Member Since

March 1st, 2022

Profile Description

Hello! Welcome to my profile. You can call me "Franz" for short. I have 2 years and a half of experience in the BPO industry with the following accounts: Healthcare, TELCO, and E-commerce. One year was a mix of email and chat support so I am very much familiar with Zendesk (for emails) and Athena (for chat). Then I was a librarian for almost 4 years which honed my administrative and customer service skills a lot. The latest work experience I had was as a General Virtual Assistant/Social Media Manager for various clients in real estate, health & fitness, logistics, dog grooming, and the travel industry. The services I can offer are: 1. Customer Service (Phone/Email/Chat Support) 2. Virtual Receptionist 3. General Virtual Assistance (Any administrative tasks 4. Social Media Management; like creating graphics using Canva, editing short-form videos/reels using Capcut; Engagement, and more. 

Top Skills

Customer Support

Experience: 2 - 5 years

Office and Administration » Data Entry

Office and Administration » Email Management

Other Skills

Marketing » Content Creation » Social Media Content Creation

Experience: 6 months - 1 year

Marketing » Social Media Management

Experience: 6 months - 1 year

Video Editing » Social Media Video Editing

Experience: 6 months - 1 year

Mainly using Capcut, I have edited short-form videos for Instagram Reels and Tiktok videos for realtors and fitness accounts.

Marketing » Email Marketing » Mailchimp

Experience: Less than 6 months

Advertising » Facebook Ads

Experience: Less than 6 months

Basic Information

Age
29
Gender
Female
Website
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Address
San Carlos City, Negros Occidental
Tests Taken
IQ
Score:  105
DISC
Dominance: 22
Influence: 7
Steadiness: 36
Compliance: 36
English
C2(Advanced/Mastery)
Uploaded ID
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