Jessah

Customer Service/Training Specialist/Tech Support/ESL

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Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

Associates degree

Last Active

April 3rd, 2024 (42 days ago)

Member Since

March 1st, 2022

Profile Description

I was an online ESL Teacher before teaching English language to Japanese. Then I was a technical support for 2 years and a half in a BPO company as an agent and Subject Matter Expert.  I worked as one of the senior training specialist of a healthcare account in a BPO company that conducts new hire, transitional and refresher training. I collaborate with QA for any updates about the process and as well TNA needs. I also coordinate with operations in regards with the opportunities from agents that can be on refresher training nd directly report with the client for the updates of the training.

Top Skills

Customer Support

Customer Support » Phone Support

Office and Administration » Translation

Customer Support » Phone Support » English Speaking

Other Skills

E-Commerce » Inventory Management » Quality Control

Customer Support » Email Support

Customer Support » Technical Support

Office and Administration » Microsoft Excel

Basic Information

Age
31
Gender
Female
Website
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Address
Cebu City, Cebu
Tests Taken
IQ
Score:  121
DISC
Dominance: 47%
Influence: 32%
Steadiness: 15%
Compliance: 6%
English
C1(Advanced)
Uploaded ID
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