Jayvelene

Operations & Customer Experience Specialist | Team Leader | Admin & Fulfillment

Verified

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.71/hour ($909.09/month)

High school diploma

Last Active

June 24th, 2026 (today)

Member Since

February 28th, 2022

Profile Description

With a solid background in customer service and sales from my time at Vivid Seats and Stage Front Tickets, I now specialize in managing ticketing operations for U.S.-based events. Leveraging platforms such as Ticketmaster, AXS, Tradedesk, and 1Ticket, I ensure accurate and efficient ticket fulfillment. My role involves providing professional and courteous service to consignors, brokers, customers, and ticket exchanges, utilizing advanced inventory management technology to confirm and complete orders. I am also adept at handling phone calls and emails from both prospective ticket buyers and ticket exchange representatives, striving to deliver exceptional service at every touchpoint.

Top Skills

Office and Administration » Data Entry

Office and Administration » Email Management

Office and Administration » Personal Assistant

Other Skills

Customer Support » Phone Support » English Speaking

Customer Support » Sales Support

Office and Administration » Microsoft Excel

Basic Information

Age: 27

Gender: Female

Website: Sign Up with Pro Account to View

Address: Pasig City, Metro Manila

Tests Taken: IQ
Score: 125: DISC
Dominance: 32
Influence: 35
Steadiness: 28
Compliance: 5: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”