John

Customer Service Expert (Chat and Voice)

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Associates degree

Last Active

June 23rd, 2024 (131 days ago)

Member Since

February 28th, 2022

Profile Description

* Customer Service Associate for 6 years (Been a Sales Representative, Healthcare Associate, Claims Specialist, and Collection Specialist).
* Excellent communication skills - both verbal and written.
* Technical skills - sound knowledge of tools like MS Excel, PowerPoint, Word, Google Docs, and Spreadsheets.
* Critical thinking and problem-solving skills.
* Comprehension Skills
* Multi-tasking skills
* Fast learner - willing to be trained.

Top Skills

Customer Support » Healthcare

Experience: Less than 6 months

Assist nurses, medical staff, and doctors to check if the procedure and diagnostic code are covered by the customer’s insurance or out-of-pocket expense

Customer Support » Customer Service

Experience: 2 - 5 years

Sell concert/event tickets to customers. Provide better seats and create tickets for escalation or request

Accounting » Accounts Receivable » Collection

Experience: 1 - 2 years

Collecting Amount due and Past due payments for credit cardholders, and providing options for payment arrangement and payment plans.

Other Skills

Customer Support

Experience: Less than 6 months

Customer Support » Phone Support » English Speaking

Office and Administration » Microsoft Excel

Basic Information

Age
31
Gender
Male
Website
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Address
Cebu City, Cebu
Tests Taken
IQ
Score:  125
DISC
Dominance: 33%
Influence: 19%
Steadiness: 26%
Compliance: 22%
English
C2(Advanced/Mastery)
Uploaded ID
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