* Customer Service Associate for 8 years (Been a Customer Success Specialist, Sales Representative, Healthcare Associate, Claims Specialist, and Collection Specialist).
* Excellent communication skills - both verbal and written.
* Technical skills - sound knowledge of tools like MS Excel, PowerPoint, Word, Google Docs, and Spreadsheets.
* Critical thinking and problem-solving skills.
* Comprehension Skills
* Multi-tasking skills
* Fast learner - willing to be trained.
Experience: 2 - 5 years
Sell concert/event tickets to customers. Provide better seats and create tickets for escalation or request
Experience: 1 - 2 years
Collecting Amount due and Past due payments for credit cardholders, and providing options for payment arrangement and payment plans.
Experience: 1 - 2 years
Credit Liaison Officer: Facilitated communication between clients and financial institutions, and ensured policy compliance. Customer Success Specialist: Managed client accounts, assessed needs, and provided tailored solutions, and coordinated services to ensure satisfaction and success.
Experience: Less than 6 months
Assist nurses, medical staff, and doctors to check if the procedure and diagnostic code are covered by the customer’s insurance or out-of-pocket expense
Experience: 1 - 2 years
Experience: 1 - 2 years
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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