With over 8 years of professional experience in the tours and travel industry, I specialize in operations management, client support, and business coordination in fast-paced international environments.
Since 2018, I have worked as an Admin Manager overseeing daily operations, ensuring accuracy, efficiency, and smooth workflow across teams and client-facing processes.
I have strong experience working with Online Travel Agencies (OTAs) such as Airbnb, Viator, and TripAdvisor, with a focus on listing management, inquiries, and customer engagement. I also support social media coordination, helping convert engagement into bookings and business opportunities.
I am highly organized, detail-oriented, and proficient in Microsoft Office, Google Workspace, and Excel, allowing me to handle administrative and operational tasks with accuracy and efficiency.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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