fb04 0002c8091d8e9dd48

BPO Experienced|Expert Real Estate|Cold Caller|Telemarketer

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EXPECTED SALARY
Php 55,000.00/month
( $954 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
30 hrs/wk
( $7.35 USD/hr )
EXPERIENCE OVERVIEW
A top-performing sales hunter who consistently exceeds revenue goals with exceptional interpersonal communication and leadership skills. I help my clients in my previous role as a cold caller VA diligently follow up with leads and drive new businesses.
BASIC INFORMATION
Age:
25
Gender:
Female
Location:
Davao City, Davao Del Sur
Tests Taken:
IQ
Score:  125

DISC
Dominance:45%
Influence:19%
Steadiness:26%
Compliance:11%

English
 C1(Advanced)
Last Active:
October 2nd, 2022 (4 days ago)
Member Since:
February 27th, 2022
SKILL SUMMARY

My Call Center Jobs:
- International Clients
-Inbound Calls
-Customer service
-Sales-Upgrade Services/ Hard Selling/ B2B
-Billing
-Technical Support
-Collections
-Schedule Appointments
-Tech-Savvy Person

Customer Service Experiences:
-Answering customer's general inquiries about their account/ services
-Resolving Customers Technical problems
-Dispute/ Credit
-Critical Thinking and Problem-Solving Skills.

Sales Representative Role( 2 years+)
- US Based / International Clients
- Order Entry
- Inbound Calls
- Billing
- Telemarketing
- Travel Account ( Book Flights,Hotel Accommodation,Car rental and bundle packages - Expedia)
- Flowers Account ( soft billing, customer service,email and b2b sales)
- Customer Service
- Phone support

Quality Assurance Analyst:
-Leadership
-Positive Attitude
-Communication skills- both Verbal and Written.
-Technical Skills-Microsoft Excel, Word, and PowerPoint.
-Gsuite
-Google Calendar Management
-Taking Minutes of the Meeting
-Hosting a Calibration Meeting
-Typing skills-60W/minute.
-Comprehension Skills.
-Multitasking Skills.
-Organize

Real Estate Virtual Assistant/ Cold Calling
-Cold Calling Experience
-CRM
-Appointment Setter
-Lead Generation
-B2B Sales
-Batch Dialer
-Call tools
-Zillow

Telemarketing
- Australian Clients
- Outbound Calls
- Sales
- Appointment Setter

WORKER SKILLS
TOP SKILLS
  • Appointment Setter
  • Data Entry
  • Email Management
  • Human Resource Management
  • Speaking
  • Writing
  • Blogging
  • Sales Representative
  • Amazon Product Ads
  • Software QA Testing
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support
  • Medical Services

Office & Admin (Virtual Assistant)
EXPERIENCE

I have almost 4 years of BPO experience and I believe I will fit in any role. Considering my unique skills which I'm good at multitasking, have good communication skills both verbal and written and I'm a fast learner person and willing to be trained.

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I have almost 4  years of experience in the BPO industry. In general, we are getting inbound calls from sales, customer service, and technical issues. In my existence, I'm also part of the Quality assurance team which is involved with QA talks, calibration hosting, and email and we're using an Excel tool.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging

Sales and Marketing
EXPERIENCE

I have an experience for more than a year in marketing and sales industry.Its super challenging because you really need to use your expertise in conveying customer to purchase a product from your company .It's where I learned this tagline"Every call is sales call ".Must grab it and should end the day of my shift with green numbers .

SKILL RATING
  • Affiliate Marketing
  • Classified Ads Marketing
  • Craigslist Marketing
  • Direct Mail Marketing
  • Email Marketing
  • Facebook Marketing
  • Instagram Marketing
  • Lead Generation
  • LinkedIn Marketing
  • Mobile Marketing
  • Sales Representative
  • SEM
  • SEO
  • Video Marketing
  • YouTube Marketing

Advertising
SKILL RATING
  • Amazon Product Ads

Software Development / Programming
EXPERIENCE

As a quality assurance representative with my previous job,I'm trained enough and fully equipped with the navigation and function of any.software tools.

SKILL RATING
  • Android development
  • C#
  • Desktop Applications
  • Game development
  • iOS development
  • Python
  • Software QA Testing

Finance & Management
SKILL RATING
  • Accounting
  • Bookkeeping

Customer Service & Admin Support
EXPERIENCE

I have 3 years BPO experience working on site/at the office and I can work any time.I can handle sales, customer representative support,chat support,and I am  technical issue resolver  person.

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Professional Services
SKILL RATING
  • Architectural and Engineering Services
  • Medical Services
  • Real Estate Services

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