Rebecca

 Technical - Customer Support- Virtual Assistant

75 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.20/hour ($915.20/month)

Bachelors degree

Last Active

May 14th, 2024 (today)

Member Since

February 23rd, 2022

Profile Description

My commitment to continuous improvement and adaptability to evolving customer needs and industry trends sets me apart. I am a General Virtual Assistant, Customer Support, passionate about providing a great customer experience, Email Management, customer service support, and Social Media Management. 

Skills:
Leadership, Management Skills, Graphic Design, HubSpot CRM, RingCentral VOIP, CANVA, COLD Calling, Google Suite, Slack, Upgrade to see actual info, Click-up, Trello, PowerPoint, Excel, Kixie VOIP, Click-up, Sales. Administrative tasks, Organizational skills, and CRM Management.

I am skilled in the customer service field with a demonstrated history of working in the telecommunications industry for almost 7 years in a call center setting based in the US. Skilled in various CRM platforms in technical support, Escalation, Billing and payments, Sales, Email Support, Chat support, account management, & customer experience. I have a strong work ethic and driven to achieve goals. My long-term experience in the service industry has taught me how to meet and exceed each customer's expectations with service that sells. Moreover, I am adept.

Let me handle your time-consuming admin tasks so you can focus on your business core operation. 

Top Skills

Marketing » CRM » HubSpot CRM

Experience: 6 months - 1 year

Customer Support

Customer Support » Email Support

Other Skills

Customer Support » Technical Support

Office and Administration » Google Sheets

Experience: 2 - 5 years

Office and Administration » Data Entry

Office and Administration » Administrative Support

Experience: 6 months - 1 year

Marketing » Social Media Management » Facebook marketing

Office and Administration » Microsoft Excel

Marketing » Social Media Management » Social Media Marketing

Office and Administration » Email Management

Experience: 6 months - 1 year

Office and Administration » Personal Assistant

Basic Information

Age
39
Gender
Female
Website
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Address
Cebu City, Cebu
Tests Taken
IQ
Score:  94
English
B2(Upper Intermediate)
Uploaded ID
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