I have been in the research and analysis field since 2008 doing both primary and secondary research. Job scope for these roles include, but are not limited to the following:
- contact list building; finding business and personal information online
- organizing information and structuring format on Excel- doing data-driven analysis and drawing actionable insights
- creating reports using various formats: Word, Excel, PowerPoint
- communicating findings and insights to internal or external clients who are usually based in other parts of the world, including the U.S.
Although my work experience is primarily focused on doing research, I have had and continue to do several administrative tasks which include:
- organizing team events (and contacting suppliers and other stakeholders)
- answering internal and external client inquiries via phone, email, and chat
- sending follow-up emails to external stakeholders
- recording minutes of meetings
- delegating tasks to team members and monitoring progress of the projects
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