Office or Admin Role / Customer Support / VA

Overview

Looking for part-time work (3 hours/day)

at $5.00/hour ($330.00/month)

Bachelors degree

Last Active

April 18th, 2024 (14 days ago)

Member Since

February 23rd, 2022

Profile Description

CLIENT SERVICE COORDINATOR II (3 years and 9 months)

-Promoted to Client Service Level II
-Appointed as a Dedicated Coordinator (handles major clients)
-Assist new clients with the company's end-to-end process
-Attend to client inquiries or concerns received through the CRM platform in a timely manner
-Advise clients on which services to avail that would meet their product requirements
-Conduct order bookings for various clients
-Project management
-Create a project weekly report (Excel)
-Create monthly KPI report for major clients (PPT)
-Timely invoice sending to clients and payment chasing
-Closely follow up with internal departments to investigate and resolve client's claims/issues promptly
-Take note of clients feedback and suggestions to continuously improve service quality

TALENT ACQUISITION SPECIALIST (8 months)

-Facilitate online assessments
-Conduct an initial interview
-Account handling
-Facilitate new employee orientation
-Create EOD report
-Attend job fairs for recruitment