I’m a dedicated, reliable, and highly-adaptive medical professional with extensive experience in providing a variety of healthcare services in both clinical and administrative fields. I have years of healthcare experience gained as a Licensed Professional Nurse within hospitals and facilities, as a Certified Healthcare Virtual Assistant knowledgeable in different EMR systems, patient recordkeeping, and HIPAA compliance, and as a Customer Service Representative/ Medical Claims Analyst for Health Insurance accounts such as Cigna, John Hancock, and United Healthcare- Optum. I am proficient in medical claims processing, benefits and eligibility determination, appeals and grievances review process, and also health insurance flags. I am exceptionally organized, focused, and adept at managing multiple responsibilities in a fast-paced and high-stressing environment. My time management skills and organization skills have allowed me to take on several clients, and several tasks, and meet deadlines with high-quality work.
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