Eunice

Non-Voice VA | Chat & Email Support | Prior Authorization | CRM | Data Entry

Verified

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $3.33/hour ($640.00/month)

High school diploma

Last Active

June 27th, 2026 (yesterday)

Member Since

February 22nd, 2022

Profile Description

I’ve been working remotely for about 4 years now, mostly supporting U.S. and international clients with admin and back office tasks. Healthcare has been my main industry. I handled prior authorizations and insurance verification at Everise, and appointment scheduling at Concentrix. I also did chat and email support for Expedia and Bath & Body Works.

I work well independently and I don’t need much hand holding once I understand the process. I’m familiar with Salesforce, Zendesk, Google Workspace and Microsoft Office and I usually figure out new tools pretty quickly.

Right now I’m looking for a non-voice remote role where I can actually grow with the client long term. Open to part-time or full-time depending on the setup.

Top Skills

Marketing » CRM » Salesforce

Experience: 1 - 2 years

I’ve worked with Salesforce and Zendesk across different accounts, mainly for logging interactions, tracking cases, and keeping records accurate and up to date.

Customer Support » Email Support

Experience: 1 - 2 years

I handled chat and email support for Expedia and Bath & Body Works, managing customer inquiries, refunds, and order issues. I was regularly handling multiple conversations at once while keeping response quality and CSAT scores high.

Office and Administration » Data Entry

Experience: 1 - 2 years

Office and Administration » Administrative Support

Experience: Less than 6 months

Customer Support » Insurance » Prior Authorization

Experience: 1 - 2 years

I processed prior authorization requests for a U.S. healthcare account at Everise. My day to day involved reviewing documentation, coordinating with healthcare providers, and navigating multiple systems like PMDM, PXConnect, PA Hub, and RPA Launcher. Everything was done remotely with no phone calls required.

Customer Support » Insurance » Insurance Verification

Experience: 1 - 2 years

Other Skills

Virtual Assistant

Experience: 1 - 2 years

Basic Information

Age: 25

Gender: Female

Website: Sign Up with Pro Account to View

Address: Pasig, Manila

Tests Taken: IQ
Score: 87: DISC
Dominance: 35
Influence: 18
Steadiness: 29
Compliance: 18: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“"The process with OnlineJobs.ph was unbelieveably easy and simple. ..It's literally been game changing for me and for my life."”