Glory

Short-Term Rental Virtual Assistant | Airbnb, ---------- , V

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Overview

Looking for full-time work (9 hours/day)

at $5.91/hour ($1,281.60/month)

Bachelors degree

Last Active

June 24th, 2026 (yesterday)

Member Since

February 22nd, 2022

Profile Description

Hello!

Im a customer support professional with over 3 years of combined experience in international customer service, Airbnb support, and short-term rental virtual assistance. I focus on resolving issues efficiently, providing clear communication, and ensuring a smooth experience for guests.

I spent 2 years with Airbnb Customer Support, assisting guests and hosts across different regions. This helped me develop strong problem-solving skills, attention to detail, and the ability to stay calm during challenging situations. For the past year, I have worked as a Virtual Assistant for a U.S.-based short-term rental owner, handling review management, disputes, guest review responses, and investigating recurring issues.

I also became familiar with guest communication, check-in/check-out processes, cleaner and maintenance coordination, and navigating multiple OTA platforms. I am organized, reliable, and comfortable working independently.

Tools I Use: Airbnb, ---------- , Expedia, VRBO, Guesty, Hostaway, Enzo Connect, OpenPhone, Slack, ---------- , Trello, Ring, Google Workspace, etc.

If my experience fits what you're looking for, feel free to reach out. I'd be happy to discuss how I can support your team.