Hi, I’m Jes! I’m a Medical Record Reviewer with over five years of experience in medical documentation, healthcare communication, and clinical summarization. I’m also a Physical Therapy graduate, which gives me a strong clinical background.
Throughout my career, I’ve reviewed a wide range of medical and legal reports including PT/OT notes, consultation summaries, diagnostic findings, and workers’ compensation files—ensuring they are clear, accurate, and well-organized.
In addition to my clinical documentation work, I also have solid experience as a Customer Service Representative for a healthcare account, where I handled provider calls, explained claim statuses, addressed inquiries related to eligibility, benefits, and authorizations, and assisted in resolving issues with clarity and professionalism. This role strengthened my communication skills, problem-solving abilities, and expertise in navigating insurance processes—skills that continue to support my work in medical record review.
Before specializing in medical documentation, I also worked as a medical scribe, giving me hands-on experience with EMR systems and clinical workflows. This combined background has made me adaptable, detail-oriented, and efficient in fast-paced settings.
I’m always open to learning new systems, improving documentation processes, and contributing to a team that values accuracy, integrity, and strong healthcare communication.
If you’re in the same field or looking to connect—feel free to reach out!
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