Naima

Virtual Assistant, Data Entry, Customer Service

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Overview

Looking for full-time work (8 hours/day)

at $5.79/hour ($1,120.00/month)

Bachelors degree

Last Active

July 11th, 2026 (7 days ago)

Member Since

May 6th, 2015

Profile Description

With over a decade of experience in the BPO industry, I have honed my skills in survey interviewing, data entry, administrative tasks, and providing exceptional customer service. My expertise in Microsoft Excel and Zendesk enables me to manage and analyze data effectively while streamlining processes and delivering outstanding customer support.

I am highly detail-oriented and ensure data integrity in all data entry tasks. My exceptional organizational skills and ability to multitask enable me to efficiently handle administrative tasks. I am proficient in using Microsoft Excel to manipulate and analyze data, and my proven track record in managing customer inquiries, complaints, and tickets through Zendesk demonstrates my ability to deliver exceptional customer service.

As a dedicated and results-driven professional, I am committed to exceeding expectations and continuously improving processes to enhance the quality of service delivered. With a strong work ethic and ability to thrive in fast-paced environments, I am a reliable and valuable asset to any team or organization.

Top Skills

Experience: 2 - 5 years

Experience: 5 - 10 years

Experience: 5 - 10 years

Other Skills

Experience: Less than 6 months

Experience: 1 - 2 years

Experience: 1 - 2 years

Basic Information

Age
37
Gender
Female
Website
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Address
Davao City, Davao del Sur
Tests Taken
IQ
Score:  133
English
C2(Advanced/Mastery)
Government ID
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