With over a decade of experience in the BPO industry, I have honed my skills in survey interviewing, data entry, administrative tasks, and providing exceptional customer service. My expertise in Microsoft Excel and Zendesk enables me to manage and analyze data effectively while streamlining processes and delivering outstanding customer support.
I am highly detail-oriented and ensure data integrity in all data entry tasks. My exceptional organizational skills and ability to multitask enable me to efficiently handle administrative tasks. I am proficient in using Microsoft Excel to manipulate and analyze data, and my proven track record in managing customer inquiries, complaints, and tickets through Zendesk demonstrates my ability to deliver exceptional customer service.
As a dedicated and results-driven professional, I am committed to exceeding expectations and continuously improving processes to enhance the quality of service delivered. With a strong work ethic and ability to thrive in fast-paced environments, I am a reliable and valuable asset to any team or organization.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: 1 - 2 years
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.