Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

May 16th, 2024 (5 days ago)

Member Since

February 21st, 2022

Profile Description

• Ensure all complaints are acknowledge in a timely manner.
• Handles incoming and outgoing calls.
• Receiving the complaints from the Telecommunications Ombudsman (TIO)
• Implement actions to provide remedies to systemic improvements arising even from white mails.
• Responsible for resolving customers dissatisfaction with consideration and fairness.
• Handles various emails to and from the customer in a timely manner.
• Ability to write clear, comprehensive and grammatically correct documents.
• Ability to work in diverse teams and to communicate well with others.
• Ability to work as part of a team.
• Has a strong customer service focus.
• Ability to understand and carry out oral and written instructions and request clarification when needed.
• Ability to work simultaneously, work independently.