8 9cfd0104d8d

GHL, Zapier, Dropshipping, eCommerce 

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EXPECTED SALARY
Php 80,000.00/month
( $1,388 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
40 hrs/wk
( $8.02 USD/hr )
EXPERIENCE OVERVIEW
3 years in BPOShopify expert, Customer service, SMM
BASIC INFORMATION
Age:
33
Gender:
Female
Location:
Lucena City, Quezon
Tests Taken:
IQ
Score:  115

DISC
Dominance:39%
Influence:19%
Steadiness:28%
Compliance:15%

English
 C1(Advanced)
Last Active:
September 23rd, 2022 (8 days ago)
Member Since:
May 3rd, 2015
SKILL SUMMARY

Here are the reasons why you should consider me to your projects:
I am a spontaneous opportunity-grabber whose main goal is to always deliver my best service to any client that I'm working with. I had been in multiple administrative tasks from Customer Service, Social Media Management, E-commerce platforms (Amazon, eBay, Shopify) and more which paved a way to make me flexible and ready to any tasks given to me. What else? My openness to admit that I'm still has a lot to learn make me a wonderful employee who knows how to listen well and follow instructions just as given. 


I have 2++ years experience in a  go high level agency.
Experienced in using Zapier, GHL, d7 Leadfinder.
Knowledge in Facebook ads

- Email Customer support
- Handling Support Tickets and emails using gmail and Zendesk
- Shopify Order Fulfillment (using Oberlo, Amazon and Ali Express)
- Store Management such as following up with Suppliers, handling refunds and reshipments
- Web research
- Social Media Handling (Posting, Browsing and Searching E.G. Facebook, Answering comments, messages and reviews etc...)
- Google Drive (Spreadsheet,Docs)
- General Admin Work and data entry
- Dropbox, Team Viewer, Trello
- Have knowledge in Mailerlite
- Phone handling
- Inbound/Outbound Customer service
Motivated and hard working individual with eagerness to learn. Pro active and dependable. With get it done attitude. Strong computer skills. With "can do, will do" attitude.
On top of my skills; I'm honest and I always make sure to provide the best support to everyone I will ever work with. I am flexible in working hours. I don't mind working on clients preferred schedule. Open to both long term and short term contracts.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Excel
  • Quality Assurance
  • Research
  • Speaking
  • Writing
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I have 2 years experience in office and admin support.

SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Excel
  • Project Coordinator
  • Quality Assurance
  • Research
  • Transcription

English
SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Advertising
SKILL RATING
  • Facebook Ads

Customer Service & Admin Support
EXPERIENCE

I have two years experience in Customer service and admin support. My task is to answer emails, social media moderator (responding to facebooks comment and messages, hiding bad comments, collection reviews), answering live chat.

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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