Cathline
Virtual AssisUpgrade to see actual info t | Customer Service | Lead Gen | QA
Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
Bachelors degree
Last Active
May 15th, 2024 (yesterday)
Member Since
February 18th, 2022
Profile Description
I am experienced to working in a voice and non-voice account environment. Based on my experience, I can do multiple tasks.
Specifically, I can:
- Perform outbound and inbound calls about certain issues
- Do tasks being assigned to us like processing refunds, cancelling orders and even asking for updates about current orders to the restaurants.
- Review orders, calculate charges especially those with discounts, make changes to customers' details
- Work with Microsoft Office Apps (Word, Powerpoint, Excel)
- Write
- Work with teams (I am easy to deal with)
- Build rapport and be empathetic to satisfy customers' needs and resolve their concerns
- search and get infos of leads - coordinate with leads thru phone calls - communicate in fluent english- maintain confidentiality of the customers' information
Top Skills
Marketing » Content Creation » Creative Writing
Office and Administration » Microsoft Excel
Customer Support » Phone Support » English Speaking
Office and Administration » Personal Assistant
Other Skills
Accounting
Marketing » Content Creation » Proofreading
Marketing » Social Media Management » Facebook marketing
Customer Support
Customer Support » Email Support
Customer Support » Phone Support
Office and Administration » Translation
Office and Administration » Data Entry
Marketing » Social Media Management » Social Media Marketing
Marketing » Mobile Marketing
Office and Administration » Email Management
Basic Information
- Age
- 24
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Cebu City, Cebu
- Tests Taken
- None
- Uploaded ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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