Gerald

Customer Service / Tech / Supervisor

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Overview

Looking for full-time work (8 hours/day)

at $5.50/hour ($968.00/month)

Bachelors degree

Last Active

May 2nd, 2024 (4 days ago)

Member Since

February 17th, 2022

Profile Description

Greetings! With a solid nine-year tenure in the contact center realm, I bring a wealth of experience in Customer Service. My goal is to provide exceptional customer service and comprehensive virtual assistance to enhance operational efficiency and client satisfaction.
Key Skills & Expertise:Customer-Centric Focus: Proven track record in surpassing customer expectations, resolving issues, and nurturing strong client relationships.Versatile Virtual Support: Proficiency in diverse administrative tasks, email management, scheduling, and delivering reliable support for streamlined operations.Leadership & Adaptive Management: Seasoned in leading teams, swiftly adapting to challenges, and ensuring top-tier service delivery.Experience Highlights:Champion of Customer Satisfaction: Effectively resolved intricate customer issues, transforming challenges into positive experiences that garnered client loyalty and appreciation.Excellence in Leadership: Guided teams through significant service updates, showcasing adaptability and maintaining service excellence during transitions.Why Choose Me:
I am deeply passionate about delivering exceptional customer service and tailoring my support to meet each client's distinct needs. With an unwavering work ethic and a history of reliability, I am committed to significantly contributing to your team's success and the overall growth of your organization.I am enthusiastic about exploring how my expertise aligns with your requirements. Please reach out to discuss how I can bring value to your business.

Top Skills

Office and Administration » Personal Assistant

Other Skills

Office and Administration » Transcription

Office and Administration » Data Entry

Office and Administration » Email Management

Office and Administration » Travel Planning

E-Commerce » Inventory Management » Quality Control

Human Resources

Real Estate » Appointment Setting

Office and Administration » Translation

Office and Administration » Microsoft Excel

Customer Support » Phone Support » English Speaking

Basic Information

Age
36
Gender
Male
Website
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Address
QUEZON CITY, NCR
Tests Taken
None
Uploaded ID
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