Medical Biller | Customer Support Specialist | Finance & Operations Administrati

Overview

Looking for full-time work (8 hours/day)

at $5.88/hour ($1,132.80/month)

Bachelors degree

Last Active

June 25th, 2026 (today)

Member Since

February 17th, 2022

Profile Description

Highly experienced and detail-oriented professional with 8+ years of combined experience in finance operations, customer support, and administrative roles, specializing in payment processing, billing reconciliation, and client communication support.

I possess the skills to manage high-volume financial transactions, manage insurance/payment-related workflows, address customer inquiries, and coordinate operations in fast-paced environments such as BPO, banking, and online services.

Proven ability to improve accuracy, reduce processing errors, and maintain 100% compliance with procedures and deadlines. Strong background in medical billing support concepts, finance operations, and customer service excellence with remote work adaptability.

CORE SKILLS
Medical Billing & Finance

Medical Billing Support (claims processing, payment posting, reconciliation)
Accounts Payable / Receivable
Payment Verification & Settlement
Invoice Processing
Financial Documentation & Recordkeeping
Transaction Auditing & Error Resolution

Customer Support <8efe80624d780eba0c6493ec45140364>Email & Chat Support (Zendesk, Gmail, CRM tools)
Customer Issue Resolution
Ticket Management
Client Communication (US/International clients)
Complaint Handling & Escalation

Admin & Operations

Administrative Support & Data Entry
Operations Coordination
Calendar & Task Management
Reporting & Documentation
Workflow Optimization

Tools

Excel / Google Sheets (advanced formulas, reporting)
CRM Tools (basic experience adaptable)
Microsoft Office Suite
Online banking & payment systems
Remote collaboration tools (Slack, Zoom, Teams)

ACHIEVEMENTS/HIGHLIGHTS

8+ years combined experience in finance, admin, and customer support roles
Strong background in payment processing, reconciliation, and financial accuracy
Experienced working with international clients (Asia, Mexico, Banking systems)
Proven ability to work in fast-paced, high-pressure environments
Adaptable for remote work and night shift international support roles

SOFT SKILLS

Attention to detail
Problem-solving
Time management
Communication (written & verbal)
Adaptability
Accountability
Customer empathy


I am open to opportunities as an administrative virtual assistant or customer support specialist.

If you’re looking for a dependable, experienced professional who can support your business operations and customer communication, I would be glad to help you achieve your goals.