I help E-commerce business skyrocket their sales by building a good relationship with their customers using the extensive customer service experience and learnings I've gained. I am a great communicator over the phone, chat, and
I have 4 years and 8 months of working experience in the BPO industry.
- 2 years and 9 months as Amazon Customer Service Representative
- 1 year and 11 months as AT&T DirecTV Customer Service Representative
Training & Course Attended
*Amazon Seller VA Elite Masterclass by: Ms. Lish Aquino
> An A-Z Masterclass hands-on course where I learned the fundamentals, basics, terminologies and the skills needed to help Amazon sellers like product research, supplier sourcing, keyword research, listing optimization, PPC, customer service, and inventory management.
* SEO Course by: Steven Pope
> An advanced Amazon SEO course that teaches traffic generating tools that can help develop and build and grow traffic on the Amazon platform. They also share the strategies and phases that they are using on their listing.
*The Wholesale Formula by VA University
> A course that teaches how to scout a potential winning product using their proven formula for the wholesale business model.
Area of Expertise
> Customer Service
> Administrative task
>
> Social Media Management
> Inbound & outbound calls
> Chat Support
> Product Research & Sourcing
> Keyword Research & Listing Optimization
> Inventory Management
> Microsoft Excel, Word, & Google Sheets
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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