GoHighLevel Specialist | Title Processor | Operation Manager

Overview

Looking for full-time work (8 hours/day)

at $6.31/hour ($1,216.00/month)

Bachelors degree

Last Active

July 8th, 2026 (3 days ago)

Member Since

February 16th, 2022

Profile Description

1. Go-High-Level (GHL) Specialist

I help businesses streamline lead management, organize bookings, and eliminate manual tasks through GoHighLevel (GHL). I began as a GHL user and quickly developed expertise in the platform after completing an in-depth Masterclass led by a GHL Admin.
Proficient in building automated workflows, pipeline workflows, AI bot setups, surveys and forms, managing social media, setting up sub-accounts, funnels, calendars, and pipelines, as well as organizing contacts and leads with embedded automation for optimal engagement.
Regularly design and implement CRM strategies that simplify client operations, reduce repetitive manual work, and support efficient sales pipelines. Act as a go-to resource for GHL implementation and optimization across various departments and teams.
Highly skilled in using GHL to enhance business processes and client experiences through automation, system organization, and strategic campaign structuring.2. Title Processor / Processing Manager

Extensive experience in the title industry, with a strong background in generating legal documents such as deeds, Notices of Settlement (NOS), Closing Protection Letters (CPLs), and wiring instructions. Skilled in conducting county and tax searches, managing document recordings via Simplifile and ACRIS, and handling accurate data entry, document uploads, and revisions. Proficient in preparing settlement statements, title bills, and conducting legal and entity searches including UCC, litigation, and LLC records.

As Operations Manager, Project Manager, and Processing Manager, responsibilities include designing and overseeing workflow processes, managing team performance, and ensuring operational efficiency. Regularly prepares and presents detailed weekly and monthly performance reports to executive leadership to support strategic initiatives.

Highly experienced with platforms such as Title Fusion, Simplifile, Teleconsole, Gmail, and Google Sheets to optimize operations and drive productivity.

3. Fashion Consultant / Customer Service Representative

As a Fashion Consultant and Customer Service Representative for an e-commerce company, I managed a wide range of responsibilities including handling inbound calls, assisting customers via phone and chat, processing and canceling orders and memberships, executing retention strategies, tracking shipments, and managing reshipments and refunds. I also maintained and updated customer accounts using platforms such as BOND and Softphone to ensure efficient and accurate service delivery.

4. Trucking Customer Service Representative

Experience in customer service and logistics support, including handling inbound calls and emails, assisting retail stores and customers, tracking and cancelling orders, and managing service requests such as haul-away and white glove delivery. Coordinated with routing managers and warehouse teams to schedule and route deliveries, merged and printed Bills of Lading (BOLs) for completed services, and maintained clear communication with drivers for rescheduling and tracking.

Proficient in using tools such as DispatchTrack, NetSuite, Routes, Softphone, FACTS, Google Docs, and Gmail to manage operations efficiently and ensure consistent, high-quality service delivery.

5. Dispatcher

As a dispatch trucker for a small company, I was responsible for negotiating load rates with brokers, handling sales-related tasks, booking shipments, and coordinating closely with management on logistics. I also maintained regular communication with drivers and monitored deliveries to ensure they were completed on time and according to schedule.

6. HR Specialist / Billing

While working at a Florida-based medical laboratory specializing in COVID-19 test kits, I conducted phone interviews with applicants, supported new hires throughout the onboarding process, and coordinated with Executive Assistants to confirm test kit submissions.