Title Processing Manager | Trucking CSR | Email Support |

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

May 15th, 2024 (yesterday)

Member Since

February 16th, 2022

Profile Description

1. Title Processor/Processing Manager

During my tenure here, I initially served as a Title Processor, swiftly adUpgrade to see actual infocing to the role of Processing Manager within six months, where I efficiently handled tasks such as responding to client emails, processing files, ordering searches, recording documents, creating deed and discharge documents, alongside performing administrative duties, predominantly centered around data entry, utilizing tools such as Titlefusion, Simplifile, Gmail, Google Drive, and Google Sheets. 

2. Fashion Consultant/Customer Service Representative

During my tenure as a Fashion Consultant and Customer Service Representative at an E-Commerce company, I handled a diverse range of tasks including receiving outbound calls, assisting customers via phone and chat, processing orders, cancelling orders and memberships, implementing retention strategies, tracking orders, processing reshipments and refunds, and updating customer accounts. I utilized tools such as BOND and Softphone to efficiently carry out these responsibilities.

3. Trucking Customer Service Representative

During my tenure with a trucking company in the US, I fulfilled multiple roles encompassing inbound call reception from customers and stores, order tracking, route assignment, driver and warehouse manager coordination, delivery confirmation with customers, and facilitation of upgraded delivery services such as White Glove service. Following my initial position in phone support, I transitioned to the email department where I managed customer and store communications via email. Additionally, I was responsible for printing and merging all Bills of Lading (BOLs) for successfully delivered orders or services. To efficiently execute these tasks, I utilized various tools including Netsuite, Dispatchtrack, softphone, Google Sheets, and Google Maps. 

4. Dispatcher

During my tenure as a dispatch trucker for a small company, I undertook a variety of responsibilities including contacting brokers to negotiate load rates, engaging in sales activities, booking loads, coordinating with the manager regarding load logistics, communicating with drivers, and tracking orders to ensure timely delivery. 

5. HR Specialist/Billing

During my tenure at a medical lab based in Florida, focused on COVID test kits, I performed various tasks including conducting phone interviews with applicants, assisting hired applicants through the onboarding process, and confirming test kit submissions with Executive Assistants.