Jocelyn

Hospitality Systems, Property Listings, Onboarding, Guest Experience, Sales & Re

95 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $10.12/hour ($1,781.12/month)

Bachelors degree

Last Active

July 23rd, 2024 (4 days ago)

Member Since

April 30th, 2015

Profile Description

• Senior Manager in a Serviced Accommodations Company based in the UK• 4 years of experience as Travel Agent/Customer Care in the BPO industry.• Extensive customer service skills, with ability to handle difficult situations.• Knowledge of how to position and close sales.• Proficient on how to use different systems and applications online.• A leader and team player• Experience in mentoring new hires.• Background in administrative tasks and secretarial duties.• Excellent communication skills in both oral and written.

Top Skills

Customer Support » Email Support

Experience: 5 - 10 years

Customer Support » Chat Support

Experience: 5 - 10 years

Customer Support » Phone Support

Experience: 5 - 10 years

Other Skills

Professional Services » Management Services

Experience: 2 - 5 years

Human Resources » Recruiting

Experience: 2 - 5 years

Customer Support » Ecommerce » Shopify

Experience: 5 - 10 years

Office and Administration » Email Management

Experience: 5 - 10 years

Professional Services » Management Services » Customer Support Management

Experience: 5 - 10 years

Professional Services » Management Services » Property Management

Experience: 5 - 10 years

Basic Information

Age
42
Gender
Female
Website
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Address
Navotas City, Metro Manila
Tests Taken
IQ
Score:  102
DISC
Dominance: 50%
Influence: 8%
Steadiness: 31%
Compliance: 11%
English
C2(Advanced/Mastery)
Uploaded ID
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