Having accumulated 7 years of expertise in the BPO industry as both a Customer Service Representative and Quality Analyst, I possess a robust background in client services and quality assurance.
In my role as Executive Assistant to the CEO at Macchiato Advertising Agency, I was responsible for a wide range of administrative tasks aimed at supporting the CEO and ensuring the smooth functioning of the executive office.
Over the span of 5 years, I've actively contributed to businesses' brand visibility through social media marketing endeavors as a freelance Content Creator.
Presently, I'm dedicated to providing general administrative support to B2B sales and marketing businesses, driven by a passion for assisting business partners in managing their workloads effectively. My goal is to streamline their operations, granting them more time for personal endeavors while propelling their business growth.
Areas of Expertise: Customer Service • B2B Sales • Lead Generation • Administrative/Clerical Tasks
Experienced in the Fields of: Social Media Management • Team Management • General Virtual Assistance • Recruitment/Headhunting • Sales & Marketing •
Knowledgeable in: Canva • Xero • Slack • GSuite (Sheets, Docs, GMail, GMeet, Drive Slides, etc.) • MS Teams • Zoom • Trello • ClickUp • Asana • HubSpot •
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- Lukas Rohler
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