Customer Service and Technical Support

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

-Our Lady of the Sacred Heart School 2010-2011 (HS)
-Far Eastern University studied Electronics Communication Engineer and Hotel and Restaurant Management (undergrad)
-Lyceum of the Philippines studied Cruise Line Operations in Hotel Services (under

Last Active

October 19th, 2023 (241 days ago)

Member Since

February 16th, 2022

Profile Description

Welcome to my profile.
I am a professional Customer Service Representative with over 5 years of experience in handling international clients. My unique professional experience stems from years of providing excellent customer support, creative problem solving, and building customer loyalty.
I can help you with any data entry job with 100?CURACY and EFFICIENCY. I have excellent communication skills, proficiency in using Microsoft office tools, leadership skills, self-driven person, detail-oriented, reliable, trustworthy, loyal, and flexible, and can work under pressure even without supervision.
Work Experience:
Customer Support/Tech support at Verizon
• Handling multiple chats
• Technical troubleshooting
• Provisioning element in network
• Checking network coverage
• Email support
• Ticketing Management
Customer support at Andersen
• Manage weekly inventory
• Handles warranty inquiry
• Email support
• Guides installation of doors and windows
• Assist customers in all aspects of service
work experience
My Price:
I would love to hear your offers. I am very willing to negotiate.
OTHER SKILLS:
?Proficient typing and transcription.
?Computer and technical skills (including software knowledge)
?Organizational and time management abilities.
?Administrative skills.
?Communication (written and verbal)
?Customer service skills.
?Accuracy and attention to detail.
Applications and Tools, websites I use:
-?Gmail, Outlook, Sparks
-?VPN (Global Protect) VoIP/Softphone - Avaya
-?Photo Editing Site: Canva
-?Social media sites: Facebook, Instagram, Linkedin
Office Space:
I have my own mini office space to perform my daily tasks (Please see attached pictures on my portfolio for my office set-up). Your account privacy and security are my TOP PRIORITY. I can assure you that your account is safe with me.
My equipment is always ready to provide you smooth and high-quality transactions. Please see the images on my portfolio.
Windows 10 Computer
Intel(R) Core(TM) i5-3210M Upgrade to see actual info
@ 2.50GHz 2.50 GHz
Storage: 120 GB SSD
Installed RAM: 8.00 GB (7.90 GB usable)
System type: 64-bit operating system, x64-based processor
PLDT Fiber Internet: PING MS: 3 Download MBPS: 65.9 Upload MBPS: 48.4
-I never had an issue with my current service provider; if in case I encounter one, no worries, I can bring my laptop to my mom's house and connect it to their Wi-Fi to ensure I can finish the daily task schedule. Same action plan if I encounter power interruption.
Jabra Headset with the noise-canceling feature.
Logitech HD Camera for video conference.
If you find my profile fits your needs, please send me a message so we can meet.