Admin Assistant | Cold Caller | Customer Service Specialist

Overview

Looking for part-time work (5 hours/day)

at $4.61/hour ($507.21/month)

Bachelors degree

Last Active

May 6th, 2024 (4 days ago)

Member Since

February 16th, 2022

Profile Description

6+ years in administrative task and customer relation.P
Passionate for delivering exceptional service.
Sales, Supply chain, CRM

Customer-Centric Approach: Committed to providing top-notch customer service across multiple channels, including social media platforms, email, and live chat. Capable of building rapport with customers, addressing inquiries and concerns promptly, and resolving issues to ensure a positive brand experience.

Analytical Insight: Data-driven decision-maker with the ability to interpret metrics and insights to inform marketing strategies and campaign optimizations. Experienced in leveraging analytics tools to track key performance indicators (KPIs), identify trends, and make data-driven recommendations for continuous improvement.

Organizational Proficiency: Efficient multitasker with strong organizational skills to manage priorities effectively and meet deadlines in a fast-paced environment. Experienced in administrative tasks such as calendar management, appointment scheduling, and documentation to support operational efficiency.

Communication Excellence: Excellent verbal and written communication skills with a keen eye for detail and professionalism. Capable of articulating ideas clearly, collaborating with teaUpgrade to see actual infombers, and engaging with customers in a friendly and professional manner to drive positive interactions and brand loyalty.

Tech-Savvy and Adaptability: Tech-savvy professional comfortable using various digital tools and platforms to streamline workflows and enhance productivity. Adaptable to new technologies and industry trends, with a continuous learning mindset to stay ahead in the ever-evolving digital landscape.

Tool used:
- Golden Key CRM
- Slack
- Microsoft Teams
- Skype
- Microsoft Office (Excel, Word, PowerPoint)
- Zoom
- Telegram
- Google sheets
- Google Drive
- Ring Central
- Zillow
- County
- UPS
- Outlook
- Box
- VLOOKUP
- Pivot

I am a dedicated Virtual Assistant with expertise in Cold Calling and being an Executive Assistant, committed to helping businesses achieve their marketing and customer engagement goals. With a focus on delivering measurable results and exceptional service, I am poised to make a positive impact and drive success for your business.