Customer Service Support

Overview

Looking for part-time work (5 hours/day)

at $11.00/hour ($1,210.00/month)

Bachelors degree

Last Active

May 1st, 2024 (5 days ago)

Member Since

February 15th, 2022

Profile Description

I adore seeing my customers thrive! I'm an expert in marketing, customer service, and office administration (over ten years of collective experience). My work is accurate, punctual, and detail-oriented. I am available for virtual assistant work and a variety of other tasks. I'm a quick learner and have extensive expertise in the following:
Administrative Assistance:
- Phone and email communication
- Scheduling meetings, conferences, appointments, and travel arrangements
- Preparing documents, agendas, and presentations
- Sending reminders for upcoming deadlines and events
- Strong computer skills and knowledge of Microsoft Office products 
- File management
- Project management
- Event planning (corporate dinners, trade shows, educational seminars, technical workshops)
- Data entry
Marketing:
- Content creation for websites,
- Graphic design for business cards, brochures, flyers, banners, etc. 
- Email marketing (Mailchimp and Constant Contact)
- Social media and customer engagement
HR/Payroll and Bookkeeping:
- I have experience in Xero and Simpro for processing payroll and bookkeeping
- Screening and interviewing candidates for hire
Sales and Customer Service:
- Order processing and shipment tracking
- Responding to inquiries via phone, live chat, and email
- Technical and warranty support
- Creating invoices and purchase orders
- Exceptional interpersonal and client service skills   

Please get in touch if you have any inquiries. You can rely on me to be responsive since I respect my clients' Upgrade to see actual infopending on the demands of your project, my fee may be negotiable.