Shiela
ECommerce & SaaS Customer Support | Shopify, Gorgias| Email , Chat & Phone Suppor
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $7.47/hour ($1,440.00/month)
Bachelors degree
Last Active
June 29th, 2026 (12 days ago)
Member Since
February 15th, 2022
Profile Description
Customer Support Representative with 4+ years of experience providing phone, chat, and
Skilled in Shopify, Gorgias, Zendesk, Gladly, Stripe, NetSuite, and Intercom. Experienced in order management, subscriptions, billing, shipping, refunds, returns, and customer retention.
Resolved 100+ customer inquiries daily while maintaining high customer satisfaction scores.
Top Skills
E-Commerce » Inventory Management » Quality Control
Experience: Less than 6 months
Customer Support » Phone Support » English Speaking
Experience: Less than 6 months
Other Skills
Real Estate » Appointment Setting
Experience: Less than 6 months
Office and Administration » Microsoft Excel
Experience: Less than 6 months
Office and Administration » Data Entry
Experience: Less than 6 months
Office and Administration » Email Management
Experience: Less than 6 months
Basic Information
- Age
- 31
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- CAGAYAN DE ORO, Misamis Oriental
- Tests Taken
- IQ
- Score: 118
- DISC
- Dominance: 35
- Influence: 7
- Steadiness: 25
- Compliance: 33
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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