Virtual Assistant | Social Media Manager

Overview

Looking for part-time work (4 hours/day)

at $4.14/hour ($364.32/month)

Bachelors degree

Last Active

May 10th, 2023 (25 days ago)

Member Since

April 28th, 2015

Profile Description

Hi I am Upgrade to see actual info Upgrade to see actual info Upgrade to see actual info and I've been a virtual assistant for 6 years now. Aside from having a reliable computer and a stable internet connection. I am punctual, go-getter, keen to details,people-person, trainable and resourceful. For a more detailed skill set I have, please see below:


Social Media Manager (Upgrade to see actual info)
• Well-versed in different social media platforms such as Facebook, Instagram,  YouTube, Twitter, TikTok and LinkedIn
• Create a weekly/monthly content schedule for each social media account
• Answer queries from followers
• Engage with followers
• Using of Facebook Insights to get the stats of each posts (reach, click etc)
• Scheduling and posting of content on Facebook Creator Studio or Upgrade to see actual info
• Constantly communicating with relevant accounts to make connections/leads
• Making a competitor analysis
• Being updated to the latest trend to create different marketing ideas to promote the • Social media accounts
• Creating graphic images on Canva


Customer Service Manager (Upgrade to see actual info)
• Quick in giving the best solutions to customer-related concerns that will benefit the customer and the company
• Able to communicate clearly thru writing and voice to customers
• Handle incoming chat
• Provide product information to customers
• Manage and train a team of Customer Service Agents
• Prepare procedures for each task
• Sending of daily and weekly Statistic reports using Zendesk/Google sheets
• Well-versed on Zendesk (Zopim/Zendesk Explore)
• Use Tidio for live chats

Administrative Tasks (Upgrade to see actual info)
• Familar in using PayPal such as creating and sending of invoice)
• Well-versed on Infusionsoft
• Email marketing and blog creation on Wordpress
• Creating Projects on Basecamp
• Order Processing: Shipwire, Kunaki. 1Shoppingcart, Amazon, Clickbank and Samcart 
• Manage Google Calendar and Calendly
• Managing hotel bookings and flights
•Manage Hubstaff for schedule and creating a report

Hotel Sales Account Manager (Upgrade to see actual info)
• Look for possible clients
• Maintain good relationship with existing clients
• Practice salesmanship
•Prepare proposal and contracts
• Prepare daily and weekly reports
• Web research
• Telemarketing
• Create presentations (Microsoft Excel)

Online ESL Educator (Upgrade to see actual info)
• Maintain a neutral English accent
Teach English to Chinese citizens starting from Kids to professionals thru a video call
Maintain a positive vibe while teaching
• Provide coaching after each class
• Prepare extra helpful modules/exercises that can help the students